Production Policy
At Grapple Gear, we want every custom and bulk order to be produced to your specifications, on schedule, and to a consistent standard. This Production Policy explains our custom apparel manufacturing process and how we handle private-label, OEM, and bulk production of BJJ gis, no-gi gear, and apparel for business customers worldwide.We help clothing brands, wholesalers, retailers, and businesses bring their apparel products to life through reliable manufacturing, consistent quality, and scalable production.
Our Manufacturing Services
- Custom apparel manufacturing
- Private label and OEM manufacturing
- Bulk garment production
- Fabric sourcing and material selection
- Custom branding, labels, and packaging
- Wholesale production solutions
Who This Policy Applies To
This policy applies to business customers placing orders that involve production, such as:
- Custom designs, logos, names, or team branding
- Private-label and white-label apparel
- OEM manufacturing to your own designs and specifications
- Made-to-order or bulk production runs
- Custom colors, patches, labels, or packaging
Ready-stock orders follow our Shipping Policy and Return & Refund Policy.
Our Custom Apparel Manufacturing Process
Our production process follows these steps:
- Inquiry and quote: you share your product, quantity, design, and requirements, and we send a quote
- Design and artwork review: we review your artwork and confirm specifications
- Fabric and material selection: we confirm fabrics, trims, and construction details
- Sample or digital proof: we provide a proof or sample for your approval, where applicable
- Order confirmation and deposit: production begins after written approval and payment
- Production: cutting, sewing, printing or embroidery, and finishing
- Quality control: inspection of finished items before packing
- Packing and shipping: orders are packed and shipped according to our Shipping Policy
Minimum Order Quantities (MOQ)
Custom and private-label orders are subject to minimum order quantities, which depend on the product and level of customization.
- MOQs are confirmed in your quote [add typical MOQ, for example: [X] pieces per design]
- Orders below the MOQ may be declined or charged additional setup fees
- MOQs may be split across sizes and colors where stated in the quote
Fabric Sourcing and Material Selection
We help you choose fabrics and materials that suit your product and your market.
- Fabric options are discussed and confirmed before production
- Material samples or swatches may be available on request
- Fabric availability can change, and we will tell you if a substitute of equal quality is needed
- Any change to approved materials requires your written approval
Artwork, Branding, Labels, and Packaging
To avoid delays, please provide:
- Vector files (AI, EPS, SVG, or PDF) for logos and designs, where possible
- Pantone or color references for brand colors
- Placement, size, and finishing details
- Label, hang tag, and packaging requirements for private-label orders
- Text, names, or numbers exactly as they should appear
You confirm that you own or have permission to use all artwork, trademarks, and designs you submit. See our Terms & Conditions for more details. We may decline artwork that infringes on intellectual property or is unlawful.
Samples and Approvals
- Samples or digital proofs may be provided before bulk production [add sample fee and timing if applicable]
- Sample fees may be refundable or credited toward bulk orders [confirm with the client]
- Production begins only after you give written approval of the proof, sample, and order details
- Once approved, we are not responsible for errors in artwork, spelling, sizes, or specifications that you approved
Production Lead Times
- Lead times depend on the product, quantity, customization, and our current production schedule
- Your exact timeline will be stated in your quote or order confirmation
- Lead times begin only after artwork approval and receipt of the required deposit
- Delays in approvals, payments, or changes to your order may extend the timeline
Order Changes and Cancellations
- Changes to sizes, colors, quantities, or artwork must be requested before production begins
- Once production has started, custom orders cannot be changed or cancelled
- Change requests after approval may involve extra fees and a revised lead time
Defects and Production Issues
If an item has a manufacturing defect, such as broken stitching, fabric flaws, or a print error that does not match your approved proof, please report it within [5] business days of delivery with your order number and clear photos. Approved claims may be resolved by replacement, repair, store credit, or refund, as described in our Return & Refund Policy. Custom items are not returnable for reasons such as change of mind, incorrect sizing ordered, or errors in approved artwork.
Quality Standards
We apply quality checks throughout production, including:
- Fabric and material inspection
- Stitching, seam, and construction checks
- Print, embroidery, and patch quality review
- Label and packaging checks
- Size and measurement verification
- Final inspection and packing
Production Tolerances
Because garments are made by hand and machine, small variations are normal in the industry:
- Quantity: production quantities may vary by up to [±5%], and you will be billed for the quantity delivered [confirm with the client]
- Color: slight differences may occur between screen colors, proofs, and final products, and between production batches
- Size: measurements may vary within a tolerance of about [±1 inch / 2.5 cm]
- Print and embroidery placement: may vary slightly from the proof
Variations within these tolerances are not considered defects.
Defects and Production Issues
If an item has a manufacturing defect, such as broken stitching, fabric flaws, or a print error that does not match your approved proof, please report it within [5] business days of delivery with your order number and clear photos. Approved claims may be resolved by replacement, repair, store credit, or refund, as described in our Return & Refund Policy. Custom items are not returnable for reasons such as change of mind, incorrect sizing ordered, or errors in approved artwork.
Shipping and Delivery
Finished orders are shipped to business addresses worldwide. Delivery times, customs, duties, and taxes are covered in our Shipping Policy, and the buyer is responsible for import charges in their country.
Delays and Force Majeure
We work hard to meet production dates, but delays can happen. We are not liable for delays caused by events beyond our control, such as supply shortages, factory or shipping disruptions, weather, natural disasters, labor issues, or government actions. We will keep you informed and work with you to find the best solution.
Intellectual Property and Confidentiality
- Your approved designs, logos, and private-label branding remain your property
- We will not use your custom designs for other customers without permission
- We may keep samples or photos of finished work for internal records, and we will ask permission before using them for marketing [confirm with the client]
- Our own product designs, patterns, and tech packs remain the property of Grapple Gear
Changes To This Policy
We may update this Production Policy from time to time to reflect changes in our services, processes, or business practices. Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions about production, custom orders, or private-label options, please contact Grapple Gear through our Contact Us page. Our team will be happy to assist you.
Phone: +1 (909) 964-7091
Email: thegrapplegear@gmail.com
Address: New York, United States
Grapple Gear supplies premium wholesale BJJ gis, rash guards, MMA shorts, and apparel for men, women, and kids. We help gyms, academies, retailers, and brands across the United States stock quality gear, with custom and private-label options.
Shop With Us
- BJJ Gi
- No Gi
- Apparel