Privacy Policy
Welcome to Grapple Gear. We are committed to protecting your privacy and ensuring your personal and business information is handled securely. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a manufacturing quote, or place an order for custom, private-label, or bulk production of BJJ gis, no-gi gear, and apparel.
Information We Collect
We may collect the following information when you interact with us:
- Full name, job title, and contact details (business email and phone number)
- Business information (company name, business address, website, and tax or VAT details where required)
- Order and product information (items, sizes, quantities, colors, and custom, private-label, or OEM requests)
- Design and brand materials you upload (logos, artwork, tech packs, labels, and packaging details)
- Payment information (processed securely through trusted third-party payment providers)
- Communication history (emails, contact form submissions, quote requests, phone inquiries, and support messages)
- Website usage data (IP address, browser type, device information, cookies, and pages visited)
- Shipping and billing information for orders
How We Use Your Information
We use the information we collect to:
- Process quote requests, manufacturing projects, and bulk orders
- Review your designs and prepare samples, proofs, and production
- Fulfill and ship orders, and handle returns, claims, and exchanges
- Process invoices and payments
- Communicate order updates and respond to inquiries
- Send product updates and promotions (you can opt out at any time)
- Improve our website, services, and customer experience
- Maintain website security and prevent fraud
- Comply with applicable legal, customs, and tax obligations
How We Share Your Information
We do not sell, rent, or trade your personal information. Your information may only be shared when necessary with trusted third parties, such as payment providers, shipping and logistics carriers, fabric and trim suppliers, and production partners, to complete your order. We may also share it to comply with legal obligations, or to protect our business and customers from fraud or unauthorized activity. These parties may use your information only to provide services to us.
Your Designs and Brand Materials
Your designs, logos, tech packs, and private-label branding stay yours. We use them only to produce your order, we keep them confidential, and we do not use them for other customers without your permission. See our Production Policy for details.
Cookies
Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use our pages. You can block or delete cookies in your browser settings, though some features may not work properly. Where required by law, we ask for your consent before using non-essential cookies, and we respond to opt-out preference signals such as Global Privacy Control. See our Cookie Policy for more.
International Data Transfers
We serve business customers worldwide, so your information may be processed in countries other than your own, including countries with different data protection laws. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect your information when it is transferred.
Data Retention
We retain your information only as long as necessary to fulfill orders, maintain business and tax records, comply with legal obligations, resolve disputes, and enforce our policies. Once your information is no longer required, it is securely deleted or anonymized where appropriate.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. While no method of electronic storage or internet transmission is completely secure, we continuously work to maintain a secure environment.
Your Rights
Depending on where you live and the applicable laws (including the California Consumer Privacy Act, the EU and UK GDPR, and other privacy laws), you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data
- Request that we limit how we use your data, or object to certain uses
- Receive a copy of your data in a portable format
- Opt out of the sale or sharing of your personal information and of targeted advertising
- Withdraw consent where we rely on it
- Complain to your local data protection authority
To exercise these rights, please contact us using the information provided below. We will respond within the time required by law.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Grapple Gear through our Contact Us page. Our team will be happy to assist you.
Phone: +1 (909) 964-7091
Email: thegrapplegear@gmail.com
Address: New York, United States
Grapple Gear supplies premium wholesale BJJ gis, rash guards, MMA shorts, and apparel for men, women, and kids. We help gyms, academies, retailers, and brands across the United States stock quality gear, with custom and private-label options.
Shop With Us
- BJJ Gi
- No Gi
- Apparel